How to Maximize Your Reviews
Follow this step-by-step guide to set up your business and start collecting 5-star reviews automatically.
Set Up Your Business
Add your business details including name, address, and most importantly, your Google Review Link. This is where happy customers will be directed to leave reviews.
- Search for your business on Google Maps
- Click "Write a review"
- Copy the URL from your browser
Import Your Customers
Add your customer list by importing a CSV file or adding them manually. Make sure to include their email and/or phone number for review requests.
name,email,phone
John Doe,john@example.com,+1234567890
Create Your First Campaign
Launch a campaign to send review requests via Email or SMS. Choose your template, select your audience, and hit send!
- Email campaigns are free within your plan limits
- SMS has higher open rates (~98%)
- Personalize messages with customer name
Monitor & Improve
Track your results in the Analytics dashboard. See which campaigns perform best and optimize your strategy over time.
View AnalyticsBest Practices
Send requests within 24-48 hours of service while the experience is fresh.
Use {name} to add customer names. Personal messages get 2x more responses.
SMS open rates are 98% vs 20% for email. Use for your best customers.
Customers may forget. Send a polite follow-up 3-5 days after first request.